We employ qualified trades people who are professionally registered and fully insured for your protection and can meet all your needs to deliver the project you have imagined.
We believe in investing in our people and are always trying to create the best possible working environment; we foster continuous training and development with a strong emphasis on health and safety. We are also heavily involved with the Government Apprentice Scheme offering young people a chance to get back into work and learn new skills.
MTP Contracts Ltd uses a core structure of proven trade’s people for specialist services who put customer service as their priority.
In addition to this we are members of Trust Mark which is a not for profit organization for local, reliable, trustworthy trades people which operate to government set standards.
We complete each job to a high standard whilst maintaining exceptional levels of customer care.
PEACE OF MIND
We are so confident in our building service that we supply a 6 year workmanship guarantee on all projects, so you’ll have peace of mind and confidence even after the job has been completed.
Our commitment to customer service doesn’t end there. We know that attention to detail matters, so over the years we have implemented a number of initiatives that not only help to give you peace of mind but will also help to minimize the disruption to your home during your project.
Written contract – It may sound formal, but we’ll always supply a written contract before starting work. That way we all know where we stand in the unlikely event of running into problems.
A customer payment plan – A clearly set out plan with dates or stage payments is always put in place.
Snagging – You keep 5% of the cost of the building work until the work is fully completed. It’s our way of reassuring you that we won’t leave you waiting to complete the job.
Dust free zones – Well reduce the amount of dust with an air purifier, a zip wall dust barrier on doors or areas of work, together with carpet protection film all help to minimize the impact on not only your house but also to health risks and creates a pleasant environment during this time.
Toilet – No-one wants to talk about it but we do! Having builders in your home is one thing, but your bathroom? No we don’t think so either, and as such we put a toilet on our projects which is serviced regularly and where possible put as much out of site as possible.
Cleaning – We have a specialized cleaning company that is contracted at the end of the project to ensure your home welcoming and dust and mess free.